To customers who have not received emails from our store

If you have not received an email from us, please check the following:

＜ It's in the spam folder ＞

Due to spam mail prevention function, emails from our store may be mistaken for spam mail and not appear in the inbox.
It may have been automatically sorted into your spam or trash folder, so please check. *Please be especially careful if you are using free email services such as hotmail.com, hotmail.co.jp, yahoo.co.jp, or goo.co.jp.

<For those using a mobile phone address>

Your spam filter or domain reception settings may be set up. Please set up your phone to receive emails from "@tarablanca.com". Please contact your mobile phone company for instructions on how to do this and how to set it up.

＜ Wrong email address ＞

We apologize for the inconvenience, but please double-check to make sure that the email address you registered is correct.

<Settings for security software, antivirus software, and spam filtering services>

Depending on the software, it may be judged as spam and rejected or deleted. Please check the settings of the software you are using and change the settings accordingly.

＜ The mailbox on the server is full ＞

There is a limit to the number of emails that can be sent to your mailbox, and if you do not delete emails regularly, your inbox may become full and you may not be able to receive new emails. Please try deleting emails on the server.

＜ I haven't received the e-mail newsletter ＞

Thank you for subscribing to Marumaga.
We send out email newsletters once or twice a week. Please note that you will not receive the newsletter immediately after registering.